Privacy Policy

Privacy Policy

This Privacy Policy explains how your personal information is collected, used and shared when you visit or buy from ripplesmile.com.au

INFORMATION WE COLLECT

When you visit the Site, we automatically collect information about your device and how you use the Site, such as your browser, IP address, pages viewed and how you found us. We do this using cookies, pixels and similar tools.

When you place an order, we collect your name, email, phone number, and billing and delivery addresses. Payments are processed securely by Shopify and our payment providers, and we never see or store your full card details.

HOW WE USE IT

We use your information to:

  • process and deliver your order
  • contact you about your order or enquiry
  • send marketing emails or SMS, only if you’ve signed up
  • improve the Site and measure our advertising
  • prevent fraud

WHO WE SHARE IT WITH

We share your information only with providers that help us run the store, including Shopify, payment providers, delivery partners, and advertising platforms such as Meta (Facebook and Instagram). Some of these providers store data overseas, including in the United States. We may also share information where required by law.

We never sell your personal information.

ADVERTISING

We use your information to show you relevant ads. You can opt out of personalised ads at facebook.com/settings/?tab=ads and adssettings.google.com. You can unsubscribe from our emails or SMS at any time.

YOUR RIGHTS

You can ask to access, correct or delete the personal information we hold about you by contacting us. If you’re unhappy with how we’ve handled your information, contact us first. If it’s not resolved, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

CHANGES

We may update this policy from time to time. The latest version will always be on this page.

CONTACT US